Shipping Policy
Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations & Estimated Delivery Times
| Destination | Estimated Delivery | Rate |
|---|---|---|
| Spain (Peninsula) | 1–2 weeks | From €3.99 / Free over €60 |
| Spain (Canary Islands, Ceuta, Melilla) | 1–2 weeks | From €5.99 |
| European Union | 1–2 weeks | From €7.99 / Free over €100 |
| Rest of World | 1–2 weeks | Calculated at checkout |
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your parcel directly on the carrier's website.
Customs & Import Duties
For orders shipped outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping fee.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us at info@gymtoro.eu and we will investigate with the carrier on your behalf.
Contact
For any shipping-related queries, reach us at info@gymtoro.eu.